Collective IQ®

Maximizing the Digital Experience for End-User Productivity and Satisfaction

Collective IQ® is a Digital Employee Experience (DEX) solution that applies machine learning and generative AI to understand the journey of local and remote users interacting with their devices and applications, generating visibility and insights for troubleshooting through continuous learning.

Predictively and proactively manage the end-users digital experience. Identify and resolve issues that impact productivity and creativity

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Elevate employee productivity and satisfaction with a better digital experience. Optimize the company’s technology operations and processes with high availability and cost savings.

The satisfaction survey of resolved tickets may have excellent grades, however 70% of bad experience issues with technologies and devices are not reported to service desks.

Gartner

Some Expert Partners

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